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  • 1.  Zahn - Human Side of Statistical Consulting

    Posted 04-29-2023 15:05
    This is a follow-on to my earlier post about the use of "role play" to facilitate/train consultants in consulting. 
     
    Doug Zahn (retired at UFl) and James Boen co-authored a text, titled "The Human Side of Statistical consulting"  . The book is available on eBay and amazon . I ordered a copy and below provide a scan of the Table of Contents.
    I recommend locating the book  - it may be a very useful addition to a statistical consultants library. 
     Boen, James R., and Douglas A. Zahn. The human side of statistical consulting. No. 04; QA276. 17, B6.. Belmont, CA: Lifetime Learning Publications, 1982.
    a link to my scan of  the TOC (I have no idea what "withdrawn" stamp means. The book seems to have originated from Library in Tennessee and last checked out in 1992 !.)
     
     
    And brief recap of the background , Doug and Walt Stroup (retired U Nebraska) organized a role play at the 1987 JSM in San Francisco (more than 30 years ago). The role play itself involved Sandra Stinettt (currently @Duke, as the client) and Walt Stroup (as consultant). That session was video recorded at the time. We are still attempting to locate a copy of the video (likely in VHS format ).. Sandra recalls that the consulting session involved a situation where "her manager needed a p-value right away".  Walt's recollection is that the consulting problem itself likely arose from his work in consulting on Agriculture related projects. And as we continue to reconstruct the role play in 1987, Dan Boroto (at the time a psychologist at UFL) and Doug used replay of the video to devise and ask questions of the consultant/client (Walt and Sandra). And the recollection of one of Dan's questions at the time was whether the actual client was Sandra or her manager.
     
    I spoke with both Sandra and Walt a couple weeks ago. And briefly, both suggested finding a copy of Doug's book. Walt explained that the book and the 1987 role play focused on the "people skills" required for statistical consulting. 
     
    -------------------------------------->>>>>>
    At the Section Business meeting in Toronto I will give an update for the section on Role play . I am currently considering organizing a role play for the 2024 JSM Portland (not for Toronto!)
     
    For those able to locate and order a copy of the book, it is excellent background to Doug Zahn's and his colleagues approach to teaching the people skills involved in statistical consulting.
     





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    Chris Barker, Ph.D.
    2023 Chair Statistical Consulting Section
    Consultant and
    Adjunct Associate Professor of Biostatistics
    www.barkerstats.com


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    "In composition you have all the time you want to decide what to say in 15 seconds, in improvisation you have 15 seconds."
    -Steve Lacy
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  • 2.  RE: Zahn - Human Side of Statistical Consulting

    Posted 04-29-2023 16:37
    Some things never change like Chapter 8 on Difficult Clients! J-





  • 3.  RE: Zahn - Human Side of Statistical Consulting

    Posted 04-29-2023 17:12
    The internet archive also has a copy: https://archive.org/details/humansideofstati00boen/page/n3/mode/2up 

    Cheers






  • 4.  RE: Zahn - Human Side of Statistical Consulting

    Posted 05-01-2023 11:07

    I had no idea other statisticians had used role-playing. (I should have.)

    In a statistical consulting practicum, I taught at San Diego State University, I tried to prepare my students for the difficult non-statisticians they would encounter sooner or later. The student played the statistician and I played the antagonist.

    Some of the roles I took were the data fudger, the hostile client, the "I just want a t test for my multivariable, multi-group study" character, the "I know the stats I want--you just do the calculations" character, the "I don't care if my assumptions are wrong--the numbers show what I want to show" character, the statistically ignorant client who thinks addition is higher math, and others. It was fun and the students liked it.

    For too many years, formal education has forged capable statisticians and then cast them into the real world. They had to learn by themselves how to build the bridge between solid statistics and the porous expectations of non-statistician statistics users. We should be giving them some tools to build that bridge.



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    Bob Riffenburgh
    Retired (Mostly)
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  • 5.  RE: Zahn - Human Side of Statistical Consulting

    Posted 05-01-2023 11:25


    Julia Sharp, Emily Griffith, and Megan Higgs have developed a 10 part video series using role-playing as part of a wider curriculum for training collaborative statisticians. 
     
    Video series is located at: https://www.youtube.com/watch?v=ueF1oe0ct4s&list=PLCqpxiFnahaBFnIXIWmTE1eYpa2ov5VWL&index=4


    Sharp, Julia L., Emily H. Griffith, and Megan D. Higgs. "Setting the Stage: Statistical Collaboration Videos for Training the Next Generation of Applied Statisticians." Journal of Statistics and Data Science Education 29, no. 2 (May 4, 2021): 165–70. https://doi.org/10.1080/26939169.2021.1934202.



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    Daniel Coven
    Research Analyst
    College of Health Solutions
    Arizona State University
    Daniel.Coven@asu.edu
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  • 6.  RE: Zahn - Human Side of Statistical Consulting

    Posted 05-01-2023 14:23

    Thank you.
    I believe I attended their presentation at the CSP in San Francisco in January. 
    Subsequently I have  invited one of the speakers at the CSP   to attend the upcoming meeting of the Section Elected officers aka "the EC" to discuss those important resources.. We will discuss how best to integrate their efforts and resources with the Section resources for statistical consulting.
    I also plan for discussion of role play at the Business meeting in Toronto..  I encourage interested people attend the Section Business meeting. -at a previously announced  offsite location, near the Toronto HQ meeting venue. IN addition to the role play,  there will be other important discussion items at the business meeting. I will post the agenda about a week before the JSM.



    ------------------------------
    Chris Barker, Ph.D.
    2023 Chair Statistical Consulting Section
    Consultant and
    Adjunct Associate Professor of Biostatistics
    www.barkerstats.com


    ---
    "In composition you have all the time you want to decide what to say in 15 seconds, in improvisation you have 15 seconds."
    -Steve Lacy
    ------------------------------



  • 7.  RE: Zahn - Human Side of Statistical Consulting

    Posted 05-02-2023 12:54

    For those interested in reading a recent book from Doug Zahn (The Human Side was published in 1982), he published Stumbling Blocks to Stepping Stones in 2019: https://www.amazon.com/Stumbling-Blocks-Stepping-Stones-Relationships/dp/1532060882

    And if you want to read something open access, Heather Smith and I wrote a paper for the Journal of Statistics and Data Science Education that won its Best Paper of the Year award in 2020. It's about a new framework for teaching and learning collaboration skills: "The ASCCR Framework" available at bit.ly/asccrframe

    A recent (2022) paper we wrote that got some good input from members of this section is "Asking Great Questions", published in the recent special issue of Stat on consulting and collaboration. The main idea is that we can up our consulting or collaboration game by asking questions that:
    1. Get us the information we need to do a good job with the statistics (duh)
    2. Strengthen our relationship with the domain expert/client.

    For strategies on how to do it, read the paywall version here: https://onlinelibrary.wiley.com/doi/abs/10.1002/sta4.471
    or the free version here: https://par.nsf.gov/servlets/purl/10333522



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    Eric Vance
    LISA, University of Colorado-Boulder
    Associate Professor and Director
    Boulder CO, United States
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