Hello, all!
After I
posted about new JASA articles earlier, several of you contacted me letting you know the Taylor & Francis journal website isn't recognizing you as logged-in ASA members, even when you've logged in at amstat.org, have your browser set to accept cookies, and agree with the Taylor & Francis' website's request to accept cookies. (When you first visit the Taylor & Francis website, you should see that request in a bar at the bottom of your screen, as in this image--outlined in red:
)
I've let our IT department know Taylor & Francis' website may be having some issues communicating with amstat.org and with recognizing logged-in members.
If you're experiencing difficulties accessing articles even after logging in to amstat.org, let me know at
lara@amstat.com. In your email, please include the name and version of the internet browser you're using.
(And if you're comfortable with doing so and able to, a quick video-capture of what it looks from the point when you log in to amstat.org to the point when you try to access an article would be amazing! I use the free tool
Jing to capture and share support videos like this, myself, but I'm sure there are other tools available. Still screencaptures would also be helpful, if you can't record video!)
Thank you for your patience as we work to solve this issue!
- Lara
------------------------------
Lara Harmon
Marketing and Online Community Coordinator
American Statistical Association
------------------------------